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Require a hand-drawn signature

Some forms are rejected with a typed name, NDIS participant consent forms among them. One setting makes every signer draw their signature, and Siggy refuses anything else.

3 steps · about 1 min ·

Last updated 11 October 2026

By default a signer can draw their signature, type their name in a signature font, or upload an image of their signature. All three are valid electronic signatures under Australian law.

Some organisations will not accept the typed kind on their forms. The NDIS is the one we hear about most, for participant consent and service agreements. If that is you, turn typing off once and it applies to every envelope you send, including the ones already out.

  1. 1

    Open the Signing setting

    • Click Settings in the left-hand menu and scroll to the Signing card.
    • You see three ways of signing: Draw, Type and Upload. Draw is always on.
    The Signing card in Settings with Draw, Type and Upload options
    1Signing2Type
  2. 2

    Untick Type, then save

    • Untick Type, and untick Upload as well, so a photo of a signature is not accepted either.
    • Click Save settings at the bottom of the page.
    • This applies straight away, including to envelopes already out for signature.
    Type and Upload unticked and the Save settings button highlighted
    1Type unticked2Upload unticked3Save settings
  3. 3

    What the signer sees

    • When they reach a signature box they are offered only Draw, with a mouse, finger or stylus.
    • On a phone they can turn it sideways for a bigger pad.
    • The certificate of completion records that the signature was drawn.
    The signer's signature pad showing only the Draw option
    Draw is the only option

Good to know

  • This is an account-wide setting. If only some forms need it, consider a separate Siggy account for that work, or leave Type on and ask those signers to draw.

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Still stuck? Email [email protected] with the envelope's title and we will sort it with you.