What's new in Siggy

Adding a team member is now a proper invitation: enter their name, email and role, and they receive an email with a link where they choose their own password — no more relaying temporary passwords. Pending invites show as pending with one-click resend, roles can be changed from the team page, and removing someone asks before it acts. New signups also verify their email address before sending, so documents can only ever go out from a proven address.

Behind the scenes, a large reliability round shipped in the same release: automatic reminders now default to on (every 3 days) for new accounts, reminder emails read as reminders instead of look-alike invites, senders are emailed immediately when a signer declines, sealed copies that fail to deliver are retried automatically, and support can re-send a completed envelope's signed documents on request. If something says it was sent, it was sent.

Siggy can now verify a client's identity against official government records in about two minutes — with their consent, and without your practice ever handling their documents. Every check includes the government-records check, a biometric face match and PEP & sanctions screening, from $6 per check. The client enters their document details directly with the verification service, so you never see or store a document number; what you keep is the outcome — verified or not — with timestamps and a consent record.

Why we built it: the Tax Practitioners Board expects a proof-of-identity process for every new client, and since 1 July 2026 accountants providing designated services are AML/CTF reporting entities with customer-due-diligence obligations. Verification is available on Professional plans and above, priced as prepaid check credits — see the identity verification page for how a check runs from your client's side.

Add a signer's mobile number to an envelope and Siggy now texts them their signing link as well as emailing it — the invite by text, plus up to two reminder texts if they haven't signed. Email still goes regardless; the text is the nudge that gets documents signed the same day instead of next week.

Why we built it: our customers' clients are busy people who miss emails but read texts. We priced it the simple way — one 50¢ SMS credit per envelope, flat, no matter how many signers or reminders. No per-message metering to reason about. Available on Professional and above; every account got 5 free credits to try it.

After your password, Siggy now asks how you'd like to verify: your authenticator app, a code to your sign-in email, or a code to a backup address if you've set one — each showing the masked inbox it would go to. You can also set a backup email in Security settings, and re-enrol your authenticator yourself when you get a new phone.

Why we built it: a real customer lost access when a changed email address made his authenticator look broken, and getting back in needed our help. Nobody should be locked out of their own documents because a phone died or a label looked stale — and nobody holding a stolen password should be able to redirect a code to an inbox they control. Both are now true.

After uploading a document, Detect fields scans it for the labels forms actually use — Signature, Initials, Date, Name, Email, tick boxes — and proposes a matching field on each, as ghost boxes you review before anything is applied. A clause that merely mentions a signature never becomes a field, and anything already filled in is left alone.

Why we built it: placing fields is the slowest part of sending an envelope, especially on multi-page returns and agreements. This came straight from customer feedback, and it runs entirely on your document — no AI service, nothing leaves Siggy.

A batch of fixes with one theme: phones are not desktops. Uploads from mobile file pickers and cloud drives now work even when the phone hides the file's name or type; a weak connection shows a live progress bar and retries safely instead of failing silently; the envelope editor no longer scrolls sideways on small screens; and signing in is no longer case-sensitive, because phone keyboards capitalise the first letter for you.

Signers also gained a third way to sign: upload a photo of your ink signature, and Siggy lifts it off the paper background automatically — alongside the existing draw and type options.

The Correct editor now shows each document with a first-page thumbnail, page count and its own actions, so changing one document out of several is a deliberate choice made against a picture, not a filename. Full version history sits alongside: every version an envelope has held, who changed it, and one-click restore that brings back the fields too.

Why we built it: a customer correcting one document in a two-document envelope lost the other to an upload area that quietly replaced everything. Now dropping files adds them — replacing everything requires an explicit action that names exactly what it will remove, and the audit trail records it either way.