Know exactly who you’re dealing with, before they sign
Verify a client’s identity against official government records in about two minutes — with their consent, on their phone, without ever seeing or storing their documents. Every check includes a biometric face match and PEP & sanctions screening.
What's checked
Three checks in every verification
Document verification
Driver licence, passport or Medicare card, checked in real time against the records of the authority that issued it — not a template scan, the actual official record.
Biometric face match
A quick selfie with liveness detection, matched to the photo on the ID — so the person holding the document is the person it belongs to.
PEP & sanctions screening — included
Screened at the time of the check against politically-exposed-person and sanctions lists, including the DFAT Consolidated List, from 500+ sources updated weekly.
How it works
Three steps, two minutes of their time
- 1
Send the link
Enter your client's name and email. They get a secure, personal link branded as your practice — or show it to them in person. You choose how long it stays valid.
- 2
They consent, then verify
Nothing happens until your client agrees. Then they confirm a photo ID and take a quick selfie on their phone — entering details directly with the verification service, never with you.
- 3
You get the answer
Verified, or could not be confirmed — on a live dashboard, with the screening status and a tamper-evident audit trail of the whole check.
Privacy by design
Their documents never touch your files
- No document numbers, ever. Your client enters their details directly with the verification service — Siggy never receives them, so neither do you.
- No photocopies to protect. Replace emailed licence scans and filing cabinets of ID copies — the biggest privacy liability in most practices — with an outcome and an audit trail.
- Consent first, always. The check cannot start until your client expressly agrees, and their agreement is recorded with the time it was given.
- Australian end to end: an accredited Australian Identity Service Provider, official Australian records, data hosted in Sydney.
Identity check
Confirm it’s really you
Genuinely quick
Done before their coffee cools
A complete check — consent, document, selfie, screening — takes your client about two minutes on their phone. No account to create, no app to install, no branch to visit. Most people finish it in the time it takes to drink a flat white.
And because the link is personal and lives for as long as you choose, they can do it at the kitchen table tonight instead of in your reception tomorrow.
Built for your obligations
Made for practices that have to get this right
TPB proof of identity
The Tax Practitioners Board expects registered practitioners to verify who they act for (TPB(GS) 42/2022). Siggy gives you a repeatable, recorded proof-of-identity process — the check, the consent, and the outcome in one audit trail.
Ready for Tranche 2 AML/CTF
From 1 July 2026, accountants providing designated services are AUSTRAC reporting entities. Every check verifies identity and screens for PEP and sanctions exposure at the time of the check — the first steps of customer due diligence, with evidence. Screening is point-in-time; possible matches are yours to review.
When the online check isn't possible
Some clients can't complete an online check. Record a manual verification — what you sighted and when — kept clearly separate from government-record checks, at no charge.
Evidence you can stand behind
Every check records when it ran, who initiated it, the kind of document, the result and the screening status — in a tamper-evident chain that detects any alteration, ready for a reviewer.
Two regulators, two different tests: read how the TPB and AML/CTF obligations differ.
Pricing
Pay per check, not per seat
Every check includes document verification, the biometric face match and PEP & sanctions screening. No subscription, no minimums — credits never expire.
5 checks
- Document + biometric verification
- PEP & sanctions screening included
- Tamper-evident audit trail
- Credits never expire
Most popular
20 checks
- Document + biometric verification
- PEP & sanctions screening included
- Tamper-evident audit trail
- Credits never expire
50 checks
- Document + biometric verification
- PEP & sanctions screening included
- Tamper-evident audit trail
- Credits never expire
Fair charging, spelled out
- A credit is only used when your client consents and their check actually starts — sending a link costs nothing.
- If the verification service is unavailable, the credit comes straight back automatically.
- Re-sending a link, or a fresh link after one expires, is always free.
- If a client disputes a result, running the check again is free — you never pay twice for one answer.
FAQ
Common questions
How does Siggy verify a client's identity?
Two ways at once. Your client's identity document — an Australian driver licence, passport or Medicare card — is checked in real time against the records of the authority that issued it, and a liveness-checked selfie is matched to the photo on the document. Both must pass before Siggy reports the client as verified.
Is Siggy authorised to do this?
Yes. Siggy Australia is an accredited Identity Service Provider under the Australian Government's identity-verification framework, and every check runs with the client's express consent.
Do I ever handle my client's documents?
No — that's the point. Your client enters their document details directly with the verification service on their own phone. Neither you nor Siggy ever sees or stores their document numbers, so there is nothing sensitive sitting in your files.
What does my practice receive?
A clear outcome — verified, or could not be confirmed — plus the kind of document checked, timestamps, the consent record, and the PEP & sanctions screening status, all held in a tamper-evident audit trail you can produce for a reviewer.
What does it cost?
From $6.00 per completed check, bought as prepaid packs with no subscription and no expiry. A credit is only used when your client consents and their check actually starts, it's refunded automatically if the service is unavailable, and PEP & sanctions screening is included at no extra cost.
Does this satisfy my TPB or AML/CTF obligations?
It's built for them: TPB(GS) 42/2022 expects practitioners to verify client identity, and from 1 July 2026 accountants providing designated services have customer-due-diligence obligations under the Tranche 2 AML/CTF reforms. Siggy gives you the verification step with evidence. A verification outcome is an opinion at a point in time — it supports, but doesn't of itself discharge, your professional obligations.
Want to see a check end to end? How identity verification works in Siggy walks through the whole flow, from the link you send to the result you file.
Verify your first client today
Set up in minutes. Send a link, and know who you’re dealing with before the engagement letter comes back signed.
Identity verification is performed by Siggy Australia, an accredited Identity Service Provider under the Australian Government’s identity-verification framework, with the individual’s express consent. Your practice receives Siggy’s verification outcome only — identity document numbers are not disclosed to your practice and are not retained by Siggy after the check. A verification outcome is an opinion at a point in time; it supports, but does not of itself discharge, your professional or statutory obligations. See how identity data is handled in our privacy policy.